Negotiation Skills
Project Management
Successful Selling
Time Management
Customer care
Managing People
Presentation Skills
Assertiveness

Successful Selling

Get better at persuading others to accept your product, service, or ideas. This involves building relationships with them, understanding their needs, prescribing the best solution for them, and handling objections successfully.
Track Title  
1 Selling is important! It's a Process
2 Four reasons to listen to this CD
3 Four types of people
4 The old sales process
5 Being liked
6 The customer's biggest fear
7 The new sales process
8 Rapport - judging by appearances
9 Interesting carpet
10 Dead fish
11 Names
12 Admire and comment
13 Your opening question
14 The questioning funnel
15 Preparation
16 Probe and disturb
17 Being a great listener
18 The duck
19 Get them to talk first
20 Matching their speech
21 Matching their body language
22 NLP
23 Matching exact words
24 Reasons for buying
25 Which means
26 Price
27 Handling Objections
28 The Close
29 Keeping the next action