Negotiation Skills
Project Management
Successful Selling
Time Management
Customer care
Managing People
Presentation Skills
Assertiveness

Negotiation

Get better deals with others, both within your organisation and with suppliers and customers. Learn how to find win/win. Discover that you can use a structured approach to get your desired outcome.
Track Title  
1 Amateurs vs. Professionals
2 Reasons for not negotiating
3 Pride
4 Setting your walk away point
5 Preparation
6 Their weaknesses
7 The Preamble phase
8 Opening Offers
9 Win/win vs. win/lose
10 Lying & how to avoid it
11 The Flinch
12 The Bargaining phase
13 Being nice
14 The Vice
15 Other bargaining tactics
16 The Salami
17 Finding the win/win
18 Split the Difference
19 The Nibble and the Quivering Pen
20 Walking away
21 Summing up the process
22 Getting started